Open Position for Branch Operation Supervisor in USA| Urgent Requirements

Branch Operation Supervisor in USA
  • USA


"Our employees are Community Trust Bancorp, Inc.'s most valuable asset..."

Branch Operation Supervisor in USA

Job Details

  • Location: 120 South Main Street Winchester, KY, 40391, United States
  • Job Category: Banking, Customer Service, Operations
  • Industry: Banking
  • Employee Type: RFT
  • Maximum Experience: 6 Years
Contact information
Branch Operation Supervisor in USA

Job Description


  • Market products and services to new and existing customers/prospects, along with make references to appropriate divisions.
  • Maintain exact monitoring of specific cross sales and sales references and compile CSR, Head Bank Employee, and Bank employee team sales outcomes and report results to the Branch Manager weekly.
  • Manage the functional functions of the Branch with regard to Staffing
  • Testimonial Bank employee line timetable prepared by Head Bank employee to guarantee appropriate Staffing efficiency
  • Prepare staffing timetable for Customer Service Agents to guarantee proper staffing performance
  • In charge of carrying out conferences to provide updates of Policies, Procedures and System changes to branch team
  • Aid the Branch Manager in New Hire Process, consisting of interviewing
  • Full Head Bank Employee and Customer support Reps performance testimonials, all disciplinary action and salary increases
  • Monitor and control day-to-day job responsibilities of the Customer care Rep.
  • Make the most of performance of Customer Service Representatives via delegation of operational obligations
  • Liable for enforcing adherence to all new account opening up policies and treatments as stated in the Branch
  • Workflow Manual to ensure precision of Account Titling, CIP (Consumer Identification Program), CDD (Customer Due Diligence) and Identification Burglary Red Flag Rules requirements as detailed in the Bank
  • Secrecy Act/Anti-Money Laundering Plan
  • Accountable for imposing adherence to all plans and treatments as called for by CTBI
  • Monitor and control day-to-day work responsibilities of the Head Bank employee
  • Ensure that the Head Teller is maintaining Cash money Control
  • Review all cash money distinctions submitted by the Head Bank employee daily
  • Review Branch Cash Money Totals
  • Apply Dual Control
  • Carry out routine assessments of the teller line functions and duties
  • Direct Client service to make sure all customers are offered prompt and successfully
  • Open up brand-new accounts and carry out bank employee responsibilities as required in accordance to set standards for each and every setting
  • Review and monitor records as assigned by Branch Supervisor
  • Solution inquiries and deal with problems for consumers. Assistance team member in responding to clients.
  • Testimonial and preliminary approval and think responsibility of papers outside of Cashier Inspect Managing approval limitations or suspicious things that can lead to a possible loss to the bank or client in the absence of the Head Bank employee
  • Preserve a neat and organized workspace and make sure that all personal records are correctly safeguarded at all times.
  • Comply with all security policies and treatments and inform branch team on safety procedures.
  • Adhere to financial institution standards previously, throughout, and after a robbery.
  • Preserve a working understanding of the Bank’s written policies and procedures pertaining to the Bank Privacy
  • Act and other relevant Anti-Money Laundering plans.
  • Maintain appropriate level of branch supplies.
  • Responsible for all Branch Audits
  • Make certain all activities carried out are in conformity with federal government laws and business plans and treatments
  • Do other obligations with the branch as designated.

Branch Operation Supervisor in USA


Over 6 years of Head Teller experience
Excellent computer skills with understanding of Word, EXCEL and various other suitable software application.
Reliable dental and written communication skills.
Shown problem resolving skills.
Effective organizational and supervisory/management skills.
Valid driver’s certificate.


Branch Operation Supervisor in USA


  • Typical workplace problems.
  • Some travel needed.

The above statements are intended to explain the basic nature and degree of work to be performed by employees appointed to this job. This details is not planned to be an extensive checklist of all responsibilities, duties, and abilities needed of employees assigned to this position.

Branch Operation Supervisor in USA


  • Prospects might undergo the following screenings:
  • Credit Report Examine, Medication Screening, and Criminal Background Inspect
Branch Operation Supervisor in USA


Neighborhood Depend on Bank provides an affordable benefits package including: Medical, Dental, and Vision Insurance policy; Business paid Life insurance policy; Paid Holiday, Ill days, and Holidays; Short Term and Long Term Special Needs; 401K and ESOP.

Branch Operation Supervisor in USA

Additional Information

  • EEOC Information
  • EOE M/F/Disability/Vet
Branch Operation Supervisor in USA


“Our employees are Community Trust Bancorp, Inc.’s most valuable asset…” –Mark Gooch, President and CEO of Community Trust Bancorp, Inc.

Our employees are Community Trust Bancorp, Inc.’s most valuable asset and their success leads to the Company’s success. They exemplify the Company’s commitment of operating with the core values of fairness, respect, and integrity – values that extend to everyone we interact with – our shareholders, our customers, and our communities – as well as our fellow employees. To our customers, each of our employees is Community Trust, and we take this obligation with a steadfast and earnest commitment.  Branch Operation Supervisor in USA

We remain committed to providing our employees with opportunities for personal and professional growth, whether it is by providing reimbursement of educational expenses, encouraging attendance at seminars and in-house training programs, or by sponsoring memberships in local civic organizations. Our employees participate in numerous coaching, training, and education programs throughout the year.

Our incentive programs and internal sales campaigns also promote an environment focused on sales and service. Participants can earn cash bonuses and win awards for top achievement.

We know that the success of our employees means success for our Company, if you would like to join the more than 1,000 employees or simply find out what positions are available please visit our online job postings.

If you are interested in applying for employment with Community Trust Bank, Inc. and need special assistance or an accommodation to apply for a posted position, contact – Human Resources Department at 606-433-4810.

Branch Operation Supervisor in USA         Branch Operation Supervisor in USA

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