Information technology / multimedia services
Astek Career Opportunities
Position: Computer Technician Level 2-3 bilingual
Who are we
ASTEK Canada is part of the ASTEK Group, present in 18 countries and supported by more than 7,000 highly qualified IT resources. In Canada, the firm offers IT personnel assignment services. It is able to meet the needs of customers working in several sectors of activity, including the following: financial, manufacturing, distribution, processing, electronic commerce, insurance, services, public and semi-public bodies. In a context of scarcity of the workforce, the firm stands out for its ability to quickly determine. Astek Career Opportunities
Available Position: Astek Career Opportunities
Computer Technician Level 2-3 bilingual
Description
Title: IT Technician Level 2- 3
Duration: permanent
Location: 1 time per week in Blainville Quebec
Digital Technology and Media
Responsibilities:
- In addition to playing a mentor role within the team, the Administrator will also have to participate in the development of new clients in collaboration with the director of operations.
- Migration and infrastructure administration
- Assessment, audit and implementation of new infrastructure
- Support for technicians in the support center
- Solving complex problems
- Participate in the evolution of different environments
- Participate in maintaining client sites
- High quality customer service
- Management of computer technologies
Astek Career Opportunities
Skills Required for:
- Multi-client support experience
- SME experience: our customers are SMEs with 35 to 100 employees
- Be mobile ( car )( functional assessment )
- Microsoft Azure and Office 365
- VMware and Hyper-V Virtualization Technologies
- Active Directory and other Microsoft services
- Network ( Wifi, Firewall and Switch )
- Microsoft post and server operating system
- SAN Storage Unit
- Veeam and Datto backup solution
- Connection Connectwise knowledge ( all )
- Monitoring tools
- Knowledge Microtik ( asset )
- Have Microsoft, VMware, Lenovo, Dell, Cisco, etc ( all ) certifications
Astek Career Opportunities
Computer Technician
Description
- Act as a technician ( ne ) in technical support.
- Act as administrator ( network operator ).
- Act as a resource person for the most complex troubleshooting in terms of hardware and software, in particular for installation and configuration, and if necessary, carry out these installations and configurations.
- Act as a resource person with users.
- Design and monitor the application of various procedures.
- Control the execution of IT work.
- Write instructions for using software and applications and participate in user training.
- Manage user accounts while respecting defined standards.
- Coordinate the work of technical and paratechnique support staff in their tasks performed in relation to the carrying out of technical operations.
- If necessary, perform all other related tasks.
Here are the necessary skills : Astek Career Opportunities
- Meaning of responsibilities and customer service.
- Autonomy, tact, interfering and diplomacy.
- Meaning of organization, time management and priorities.
- Ability to understand user problems.
- Stress resistance and ability to work under pressure.
- Ability to work in a team.
- Facilitate oral and written communication.
Astek Career Opportunities
Requirements
- Essential – DEC COMPUTER OR EQUIVALENT
Knowledge and abilities
- Essential – MASTERY OF THE FRENCH LANGUAGE
- Important – SERVER MANAGEMENT
- Essential – SUPPORT FROM USERS
- Essential – CONFIGURATION OF COMPUTERS AND PERIPHERICS
- Essential – MICROSOFT OFFICE 365
Salary benefits : PUBLIC SERVICE BENEFITS GAME
Astek Career Opportunities
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Astek Career Opportunities
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