Website Marriott International, Inc
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Executive Housekeeper in Marriott
Job Description
Job Category Housekeeping & Laundry
Location Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Job Summary
Executive Housekeeper in Marriott CANDIDATE PROFILE
Education and Experience
Secondary school diploma or GED; 2 years experience in the housekeeping or associated professional location.
OR
2-year degree from a recognized university in Resort and Restaurant Management, Hospitality, Business Management, or associated major; no job experience required.
Executive Housekeeper in Marriott
CORE WORK ACTIVITIES
Managing House Cleaning Workflow
– Makes certain guest room status is interacted to the Front Desk in a timely and effective manner.
– Functions successfully with the Design department on guestroom upkeep needs.
– Manages the property basic cleaning schedule.
– Gets list of spaces to be cleaned up promptly as well as listing of prospective check-outs or discharges to prepare work tasks.
– Supplies stock to make sure adequate supplies.
– Supervises daily House cleaning shift procedures and makes sure compliance with all housekeeping policies, standards and also treatments.
– Assists in the ordering of guestroom materials, cleansing materials as well as attires.
– Supports and monitors an efficient examination program for all guestrooms as well as public space.
– Connects areas that need focus to personnel and also follows up to make sure understanding.
– Guarantees all workers have appropriate supplies, equipment and also uniforms.
Executive Housekeeper in Marriott
Executive Housekeeper in Marriott
Handling Departmental Costs
– Participates in the monitoring of the department’s manageable expenses to attain or exceed allocated goals.
– Recognizes the effect of division’s procedures on the general building monetary goals and objectives as well as manages to achieve or exceed allocated goals.
– Understands budgets, running declarations and payroll report card as needed to assist in the economic monitoring of division.
Executive Housekeeper in Marriott
Ensuring Remarkable Customer Service
– Replies to and takes care of visitor troubles and issues.
– Aims to enhance solution performance.
– Encourages workers to offer superb customer care.
– Emphasizes visitor fulfillment during all department meetings and also concentrates on continuous enhancement.
Executive Housekeeper in Marriott
Performing Human Resources Activities
– Takes part as needed in the investigation of worker crashes.
– Manages staffing levels to ensure that visitor service, operational requirements, and also monetary goals are met.
– Makes certain workers understand assumptions and also specifications.
– Makes certain building plans are administered rather as well as continually, disciplinary treatments as well as documents are completed according to Standard as well as Neighborhood Operating Treatments (SOPs as well as LSOPs) and also sustain the Peer Evaluation Process.
– Observes service actions of staff members and offers feedback to individuals.
– Utilizes all available on the job training tools to train brand-new space assistants and also supply follow-up training as necessary.
– Takes part in the staff member efficiency appraisal procedure, offering comments as required.
– Assists as needed in the talking to and employing of employee with the proper abilities.
– Sustains a department positioning program for staff members to obtain the proper new hire training to successfully do their task.
– Takes part in worker progressive discipline procedures.
Executive Housekeeper in Marriott
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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