Student Support and Wellbeing Officer|Australia

Student Support and Wellbeing Officer
Education Centre of Australia

Job Categories: Student Services (Education & Training)

Student Support and Wellbeing Officer

Education And Learning Centre of Australia (ECA) is a progressive and also diverse education team that runs at the forefront of Australia’s college field with campuses in Sydney, Brisbane, Melbourne as well as with overseas campuses in the UK and India and looking for the Student Support and Wellbeing Officer. Over the past two decades we have actually given quality mentor to hundreds of trainees. ECA has worldwide existence across a number of areas– Australia, Brazil, China, Europe, India, Philippines & Nepal.

We additionally work in collaboration with top quality higher education suppliers such as Victoria University, Swinburne University, Charles Sturt College, College of Canberra, London Metropolitan College and Liverpool John Moores College to give a world-class academic experience. We also provide on-line courses in collaboration with colleges for majority a million trainees.

We are seeking applications for the full-time long-term role of Pupil Assistance and Wellbeing Officer. The function gives support to health and also education trainees at the College of Canberra Sydney Hills university at Castle Hillside. This is a front desk placement that includes some reception duties.

Main Responsibilities

  • Serve as a referral point for pupils seeking health, counselling as well as social solution assistance and also assistance with enrolment.
  • Offer a high level of customer service, one-on-one or on the internet, to help with student support services, discovering innovation, general enquiries, including referring trainees to other solutions or external health and also wellbeing services and also intensify trainee matters as called for.
  • Link students to discovering assistance solutions and ASK Advisors at UC.
  • Work collaboratively with various other relevant company systems at the College, consisting of Trainee Management, Wellness, and also Medical as well as Counselling in advising and also sustaining students on wellness matters.
  • Aid the Dean and University Services Supervisor in the delivery of alignment, workshops, events, specialized programs, including social interaction (particularly for international students).
  • Identify, review, intensify, and also record on potential dangers in relation to trainees.

As the successful prospect you will ideally have:

As a Student Support and Wellbeing Officer, you should have An ideal qualification (education) extremely related to:

  • Experience sustaining trainees operating in an instructional context.
  • Experience supporting global trainees (very related to).
  • Solid customer care focus with understanding of cross-cultural interaction.
  • High level of spoken and also written interaction abilities.
  • Ability to carry out cutting-edge learning support programs.
  • High degree of organisational as well as management abilities.
  • High level computer literacy, including library databases and web-based modern technology.

In return we will provide you:.

  • A helpful team environment.
  • Energised culture that inspires and sustains quality.
  • Work/life equilibrium.
  • Expert growth.
  • Increasing network of calls.

EEO Declaration: Student Support and Wellbeing Officer

At ECA, our organizational worth include ‘Level playing field and also Social incorporation’ and also we make every effort to be an area where everyone can flourish.

We welcome applications from prospects from all backgrounds consisting of yet not restricted to Aboriginal as well as Torres Strait Islander People, individuals coping with a handicap, women, people who determine as LGBTIQA+ and people from culturally as well as linguistically varied histories.

This setting is open to Australian People and Permanent Locals; or applicants that hold an existing valid complete working rights visa for a practical period.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button. Due to the expected high volume of responses only short-listed candidates will be contacted. 

Thank you for your interest in the position of Student Support and Wellbeing Officer with the ECA Group! 

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